Consumable items are subjected to a 20% restocking fee if it is not returned in the original condition in which it was received. (Returning press must be in brand new condition, with all original packaging, paperwork, manuals, and accessories included to be eligible for waived re-stocking fee.)įor Consumable Items Only: We are able to accept consumable items within 30 days of purchase, however, customer would be responsible for return shipping. Applicable to/from shipping costs shall still be deducted from the refund amount. Simply place an order for a new heat press and upon receipt of your returned heat press, we will issue a refund with zero restocking fees. However, the returned item must be in fairly new condition and must not show signs of extensive use. Customers may elect to receive a store credit or refund.įor Heat Presses* Only: We are able to waive the 15% restocking fee when a replacement product is purchased.
Please continue reading for more details on our Return Policy.Īll returns and exchanges must be made within 30 days of purchase and are subject to a 15% restocking fee.
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We believe this will benefit you as you start or grow your garment and gift decorating/customizing business.Īs your browse our website, please take into consideration that we offer Quality Products, which are backed by a 1-Year Warranty and Free Lifetime Technical Support. With our extensive product offerings, helpful sales & customer support staff, and extensive video library of instructional materials, we strive to give you the tools and knowledge to increase your confidence in purchasing the proper equipment from Heat Press Nation. At, we are committed to your total satisfaction.
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